Refund & Cancellation Policy
At https://karlapudikrishna.com, we value your trust and strive to provide the best experience with our books. This Refund & Cancellation Policy explains how refunds, replacements, and cancellations are handled for physical and digital books.
1. Physical Books
- Refunds/replacements are applicable only if the book is damaged, defective, or incorrect upon delivery.
- Customers must notify us within 7 days of receiving the order with valid proof (photo/video).
- Shipping charges are non-refundable.
- Wherever possible, a replacement will be offered instead of a refund.
2. Digital Books (E-books, PDFs, Downloads)
- Due to the nature of digital products, all sales are final.
- No refunds or cancellations will be processed once the file has been downloaded.
3. Technical Issues
- If you face any technical issue (e.g., unable to download a purchased e-book), please contact us at 📧 kkarlapudi19@gmail.com.
- We will provide technical assistance, replacement access, or a refund if the issue cannot be resolved.
4. Refund Processing
- Approved refunds will be processed within 3–7 business days to your original payment method.
- The actual time for the amount to reflect in your account depends on your bank/payment provider.
5. Contact Us
For refund or cancellation requests, reach us at:
📧 kkarlapudi19@gmail.com
📞 +91 8121903200